Customer Service

Customer Service

MOL Romania provides its customers with the best possible products and services. We constantly try to meet your expectations. We are available to you with ready information on our products and services and are open to any opinions and suggestions that could help us improve our operations.


  • Card assistants (working hours: Monday to Friday, 8 a.m. to 8 p.m.)
    • Phone:
                    +40-264-407684
                    +40-264-407685

  • For cases of fraud, assistance from the Virtual Card Centre and invoice queries
    • Phone:
                    +40-264-407683
    • E-mail: Contacts us
    • Address: RO-400117, Cluj-Napoca, Calea Dorobanşilor nr. 14-16

  • We will be awaiting your calls regarding the following:
    • any issue related to fuel cards
    • suggestions and complaints referring to fuel cards
    • partnerships